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CREDIT CARD ON FILE PROGRAM
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There have been a lot of changes in the healthcare industry lately. One of the changes is the large increase in the patient's financial responsibility. We are now requiring a credit card to be held "on file" through a offsite, encrypted payment gateway for all patients whose insurance plan has a deductible and/or co-insurance. This will be in place of mailing statements.
Plans with copays only or patients paying in full at the time of service will not be required to leave a credit card "on file".
See below for documentation regarding this new program:
- Credit Card of File Patient Handout - This document should answer most of your questions about the program.
- Citrus Valley Medical's Financial Policy
- Credit Card of File Authorization Form